Kelly Phillips and her TEAM went the extra miles to ensure I had the best rates available over the broad spectrum of home loans available. If I sent an email, it was answered promptly with accurate information and if needed, possible alternate courses. Heartily recommend to all who are seeking home loans whether it be for the 1st timer to the experienced pro!
Overall great experience. It is funny though that right as we refinanced rates fell to 33 month low. Either way happy with the end result and would highly recommend them to anyone.
Kelly and her staff are very knowledgeable and will go out of their way to explore options for your particular situation and finances. They will make sure the loan process is as smooth as possible and stay in constant communication with you. I highly recommend Kelly and her staff!
We are so grateful for everything you did to make this process go smoothly, even with the few bumps along the way (which was out of your hands). We have never felt more secure in our decision to finance with you all and we are glad we have a trusted partner who is there for us.
There was constant communication and guidance and as a first time home buyer, I needed help understanding what to expect and to trust the team that I was working with. Kelly and her team made what could have been a stressful event a lot of fun.
Kelly was very quick to respond to all phone calls and emails. She answered all of my questions and made this stressful process super easy for me. I would definitely recommend her to anyone.
I loved that it was all online and how quickly they replied to any of my concerns. They were also very understanding that life happens and worked with me to get everything in on time and close earlier than what we had originally planned for! Thank you guys so much!!!
Kelly went above and beyond handling our mortgage loan process. From the very beginning she was well versed about the program that would fit our needs. The whole process was handled with professionalism and expert advice. Our settlement attorney had nothing but praise in working with Kelly. It was truly a pleasure dealing with Kelly and I would highly recommend her.
We have used Kelly & her team for several transactions since moving to Mt Pleasant. She has always provided great service throughout the entire process and works hard to make sure everything gets done right and on time. We wouldn't use anyone else.
Every aspect was easy. Kelly and her team are knowledgeable and helpful!
I have referred Buyers to Kelly for years, but have recently worked with her personally for both a purchase and refinance! She truly is the best and I will continue to refer my buyers her way!! She takes the time to explain what is happening throughout the process and helps you make the best decisions for your personal situation!
I was kept informed all the way through. Kelly made everything so seamless and easy. She's the absolute BEST!
Kelly is professional, responsive, knowledgeable and a pleasure to work with. This is the third time we’ve worked together and I look forward to working with her again.
Went above and beyond. Always a pleasure to work with.
Kelly is extremely organized and professional - she was efficient and helpful with my first home buying experience! She answered all my questions and made the process so easy. Her positive energy and friendly attitude made me feel at ease and I knew I was in good hands. I highly recommend Kelly for your mortgage lending!
Kelly was great to work with! She was always very prompt to respond to my calls, texts, or emails. She took the time to explain anything I was unsure about each step of the way and made me feel very comfortable. This is my second home and this experience was much better than the one I had with my previous lender.
Kelly was able to process our loan quickly, was easy to get in touch with anytime we needed her, and super helpful!
Great communication and transparency from both Amy and Kelly! The entire process was seamless and simple in the type of transaction that can be confusing and complicated. That speaks volumes! Great job!
We went to Kelly to see where we stood with regard to buying a home. She did her homework and collected information and got us an approval. She was very efficient and worked quickly to get us into a new home. She really knows the mortgage business and I would highly recommend her. John
I worked with multiple people in order to compare pricing, expertise, and customer service for my mortgage; Kelly bested each of the competitors on every level. Kelly was extremely responsive and helpful throughout the entire process. She even took the time to get to know me and my family personally. I couldn't be more pleased with how well she handled my mortgage situation and I would highly recommend her to anyone seeking a mortgage.
Kellys quick response every time we needed her was terrific to say the least.Whether it was sunday afternoon or late in the evening.Every time kelly went above and beyond.For sure we will recommend kelly to anyone who needs her type of business.
Everything about working with Kelly is great! She helps explain everything along the way and is great at working through any kinks!
Kelly was very helpful throughout the entire process. Very knowledgeable and communicates in terms that are easily understood. I cannot wait to recommend her services to anyone that needs a loan.
Kelly was very helpful with working with my dad's loan! It had been a long time since he bought a home and was not up on technology, so Kelly helped walk him through the steps and kept up with me as well. She was very patient during through all of the frustrations that occured.
Kelly is awesome every step of the way. She makes it happen for you where other lenders may not be able to. I highly recommend her, ive used her for my last two house purchases.
Kelly stayed was helpful from start to finish in every way. She showed great knowledge and answered every question. She followed through with every call. She showed us several options from which to choose and was glad to find us a loan that would work for us in our circumstance. Excellent in her field. Thanks.
Kelly and her team were fantastic from the beginning of the loan process through closing! They have excellent communication skills and follow up promptly with any issues. Kelly is very knowledgeable and I would absolutely recommend her to anyone looking to purchase or refinance.
She did a great job on keeping me in the loop. (Great communication throughput the process) She was always available if I had a question.
I can't even begin to tell you what a blessing Kelly was for my husband and I. We started our refi with another bank which caused us so much stress that we took the chance of switching lenders after already being in the process for 2 months. The 3 weeks that it took to close (yes I said 3 weeks!) were so smooth. It was night and day from our previous experience. Kelly answered my calls, kept me informed, and felt more like a friend than a bank. I strongly recommend Kelly and her team.
Kelly was always a text message away. She was wonderful. Very helpful with this while process. Answering our silly questions on a Sunday afternoon before we would put I bid in on a house, giving us all the numbers we needed. She is the best .. thanks so much
I've always heard buying a house was stressful and I would have to jump through a lot of hoops. Kelly made it extremely easy. She was easy to reach and talk to. She was very knowledgeable. I never had to worry about if there was something I needed to do. She took care of everything. I can't thank Kelly enough for making this experience a pleasant one!
Very friendly and works all hours of the day!
Kelly’s presented great options (better than the then current home loan servicer) for cash out refi of a home we had invested significant dollars on renovating - allowing us to pay off some higher interest credit cards that had been used to pay material and other services related to the renovation. Amy is an amazing “right hand” to Kelly, operating so closely with Kelly that she is able to know what to request next or how Kelly would proceed - saving time and documentation collection. Great job!
Kelly made sure that we understood every step of the way. She would make sure to explain everything that we needed or needed to do. And she helped us in every way that was possible. She definitely goes above and beyond. I've heard a lot of stories of how stressful home buying can be but with Kelly we did not experience that. With this being our first home Kelly helped make it the most enjoyable experience for us. I highly recommend that everybody use Kelly Phillips.
Kelly worked with us and answered questions, no matter what time of day or day of the week. Her office went above and beyond in making our home purchase seamless.
Thank you for everything
Professional, quick, no mistakes, extremely organized and doesn’t ask for documents twice, always cheerful, smart, Kelly is a go-getter and makes things happen, great work ethic and communication, offers ideas and suggestions we didn’t think of, caring, no last-minute rush to request items, stays on top of builder for documents, helps you plan so that you can work on things to improve credit, honest, and by far the BEST lending experience we have EVER had and this is our fourth home between us.
By far the best lending experience ever! At no time did I not feel confident in Kelly and her teams abilities. The builder’s lender practically begged us to go with them and I’m so glad we didn’t! Will never use another lender.
You are all worked very hard at the end to get it closed on time thank you
Kelly you made the experience very simple, I thank you and Amy for everything.
The process was super fast and extremely easy! This was an awesome team to work with
Kelly and her team were cheerful, responsive and quick to explain what is otherwise a convoluted, tedious process. Their friendly, patient attitude made a daunting process very bearable.
From the moment we were referred to Kelly, she began helping us. She explained the process, made sure she understood our limits on down payment and monthly payment which helped us stay in a price range that we would be comfortable with. We received updates via email and by phone call or text message regularly but especially when we had a time sensitive deadline. Kelly’s team is wonderful as well and made sure we were informed and answered any questions we had. Very smooth process!
Very patient and informative. Great customer service, my wife and I couldn’t have asked for any better. Kelly and Amy treated us like family and helped my wife and I buy our first home with ease.
Kelly and her team were absolutely amazing during the whole process! Even with bumps in the road with our approval, everything continued moving seamlessly. If you’re not using Kelly, you’ve made a big mistake.
Great team that works with you and cares about you. She and her team took what I thought would be a monumental task and made it stress free and enjoyable!
Kelly knocks it out the park for my clients so it was only fitting that Kelly helped me to purchase my family's primary residence. Her communication, professionalism and knowledge level is outstanding. Her team's is always available to answer questions. I appreciate the work Kelly did to make our dreams come true! Top notch!
Kelly was very understanding, informative, easy to contact. She was also very accommodating to my needs.
I have always trusted Kelly’s good experience and advice. She definitely has the right team together to help with a seamless transaction!
Kelly was very professional, courteous and resoundingly efficient. It made it even easier that she communicated directly with my wife!
Kelly doesn't stop working to bring you the best. She puts you at ease with a very emotional, challenging and stressful time. Her knowledge inside and out is best in class!
Quick and courteous service. Thank you.
Kelly was hands on and very personable. She made a daunting task enjoyable. I had worked with the competition and had a bad experience, she turned it around in no time and my experience was pain free.
Kelly. SHE made it great! Kind, understanding, communicative. She is a gem!
Kelly certainly separated herself from others by her expert knowledge and excellent communication, but she most impressed us by how we were treated like family. She was personally invested in our process, and never gave us the feeling that we were just another faceless customer.
Kelly has been amazing to work with. She has been responsive and no question has been silly or unimportant.
Kelly was beyond awesome during the whole lending process. She had excellent communication with us and was personally invested in all aspects of . She made sure we understood all the details of our loan and made herself readily available to answer all our questions. It was as if someone from our family was taking care of us! Can't recommend her highly enough to prospective home buyers!
Kelly and Amy
Kelly and her team are amazing!
All my questions where answers and you took alot of stress off me and got everything taken care of and in a very short time window !! Thanks
Kelly was the most organized and responsive mortgage professional I have ever worked with. She and her team are "thinking ahead" and providing solutions for a successful closing. She is responsive and communicates clearly. Kelly is a pleasure to work with in a process that can often be frustrating. I would highly recommend Kelly and her team.
Kelly and team were very responsive and organized. They made a complex process simple for us.
Kelly was awesome throughout the entire loan process. Her responses were always prompt and professional. I would recommend her enthusiastically to anyone applying for a home mortgage.
Kelly was great to work with. She made the home buying loan experience simple. Would definitely recommend her to anyone!
We appreciated the uplifting and energetic attitude every time we spoke to you, the frequency of the updates to our mortgage and the.... I can keep going so simply put your awesome. Thanks so much!!
Always available to answer my gazillion questions quickly & efficiently.
Kelly made our home buying experience extremely easy by offering immediate communication and experienced guidance throughout the entire process. She went above and beyond finding the best rates and was always available to answer any questions I had. I will recommend Kelly to anyone I know looking to buy a home
Smooth process from start to finish, lots of communication, clear step by step direction — a great experience!
Kelly was very informative and knowledgeable. Kelly helped explain the overall loan process and was available at all times of day to answer my questions or concerns. I would love to work with Kelly again.
Kelly was outstanding with her customer service and her communication with me. She was patient and informative.
It was a pleasure working with Kelly. Highly professional, knowledgeable and responsive. She was very patient and thorough answering all of our questions.There were absolutely no surprises. We will recommend her to every person we know who is in need of a home loan. She did an excellent job!
We can NOT thank Kelly and her team for all they did to help our dreams come true. You are a blessing and we thank you for all your help!
Kelly and her team did a great job in securing a favorable loan. The communication was on point throughout the process.
It was a pleasure to work with Kelly.
For my circumstance, o needed a turnaround time is less than a month and Kelly and staff fully delivered to make this happen. Kelly was very involved and stayed in direct contact with me to ensure the process was transitioning smoothly. I truly appreciate everyone's help that was involved.
Kelly had our backs through the entire process. We heard horror stories from friends who had to keep resubmitting the same forms and documents and had issues up until the day of closing. Not with Kelly!! The entire process was so easy! Kelly checked in on us and always made time to answer our questions. Highly recommend!
Fast was fast easy and painless . Overall a wonderful experience!!
Obviously very Knowledgable and efficient operation with no delays, very pleasant to work with, accessible team members that get things done. would use again if I needed mortgage services. If this was my business I would hire the entire team.
Kelly and her team are very pleasant to work with. Any questions or concerns I had they addressed quickly and eased my worries. I would recommend their service for sure! They have help myself and my family members secure our mortgages!!
Very diligent and responsive. Aside from a few minor personal issues we had, overall experience was good. Definitely made the process easy and smooth for a busy professional with very limited time. Would recommend Kelly to friends and colleagues.
Kelly was outstanding to work with. She is very knowledgable and friendly and she went above and beyond to make sure I had a positive experience. I highly recommend her.
Kelly listened to my situation to understand what I was comfortable with and what I needed. She also connected with me on a personal level which made me feel heard and valued. The refinance situation was not an easy one for me as it was associated with a major life change. But Kelly and Team Phillips made sure I felt their extended “helping hands” (and virtual hugs) every step of the process. And they were genuinely happy for me - it was truly a great experience!
Kelly and Amy were absolutely amazing! I could never imagine working with anyone else. They both worked so hard and answered the million questions I had throughout this process. This was my first time buying a home and Kelly explained everything to me in such detail!! I am very thankful to have had the pleasure to work with this team!
Kelly and her team are amazing! Constant communication and lots of help working out issues that came up are what made the experience great!! Kelly is who we continue to use again and again, because she works hard to make the closing happen!! 😀
Thanks for helping during the process and hlupdwrimg numbers throughout the several months
Words can't describe the OUTSTANDING job Kelly and her team did for my loan. While the consummate professional, it is obvious she has care, concern, and compassion for the clients she represents. Her commitment to quality customer service is reflected through constant communication with her clients to help make the loan application process seamless and stress free. She has the unique gift of enabling her clients to feel like part of the family. A wonderful experience in every way!
Kelly is the BEST!! She bent over backwards for me and even did several things for me on her vacation and weekends. I can’t thank her enough for everything she did to make it painless for me during this whole process. She will definitely get my business again. THANK YOU KELLY Steve Runyan
We had a great experience. Kelly is the best!
1. Kelly is very service oriented 2. Kelly knows the business 3. Kelly is tremendous with communication 4. Kelly gets it done Kelly is forever my one stop for all my mortgage needs.
Kelly was very great on helping us get everything together that we needed to purchase our new home. Thanks for everything.
Speedy and efficient. Very communicative and always easy to reach
Thank you Kelly and team for helping us during the purchase of our first home !
Kelly was tireless in helping us find the right mortgage to fit our needs. We had been living out of the country for 5 years and moving back to the Lowcountry, we needed professional help to navigate our options as first-time homebuyers. We highly recommend Kelly!!!
Kelly and her team were very professional and helpful every step of the way!
Kelly made it easy for us. Cannot thank you enough.
Kelly was always there and answered any questions we had . She kept us updated every few days. She did an awesome job for us and would highly recommend her to others.
Kelly went above and beyond to help us with our first home. There were a lot of hoops she had to jump through but she rolled with the punches and was awesome the entire time.
So knowledgeable and helpful! She made it very clear what I needed and how to get it. It is always a great experience dealing with Kelly and her team!
She was always available and answered my questions in a way I could understand. I would recommend her especially for veterans and or military members.
Quick responses, easy to understand, excellent teacher for first home buyers
Kelly was absolutely wonderful from the start! She was so very helpful and maintained excellent communication throughout the entire process!
Kelly was very informative and responive to any questions I had during the loan process which was very importatnt being it is our 1st home. I was very impressed with how quick and painless the whole process was. I would definitely recommend her to freinds and family and plan on working with Kelly in the future as well.
Kelly and Amy rock, 10 out of 10 for service, honesty, integrity and dong exactly what they say they are going to do.
Very helpful and informative. I never felt out of the loop
Kelly was extremely knowledgeable, helpful and quick to respond!
We LOVE Kelly!! As first time home buyers, we appreciated that she took the time to discuss each step of the home buying process with us. She was readily available to answer any questions and provided us with frequent updates regarding any progress that occurred! Highly recommended 🙂
Kelly was on the ball during the whole process and made the experience extremely pleasant, seamless and easy!
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