Kelly and her team were cheerful, responsive and quick to explain what is otherwise a convoluted, tedious process. Their friendly, patient attitude made a daunting process very bearable.
From the moment we were referred to Kelly, she began helping us. She explained the process, made sure she understood our limits on down payment and monthly payment which helped us stay in a price range that we would be comfortable with. We received updates via email and by phone call or text message regularly but especially when we had a time sensitive deadline. Kelly’s team is wonderful as well and made sure we were informed and answered any questions we had. Very smooth process!
Very patient and informative. Great customer service, my wife and I couldn’t have asked for any better. Kelly and Amy treated us like family and helped my wife and I buy our first home with ease.
Kelly and her team were absolutely amazing during the whole process! Even with bumps in the road with our approval, everything continued moving seamlessly. If you’re not using Kelly, you’ve made a big mistake.
Great team that works with you and cares about you. She and her team took what I thought would be a monumental task and made it stress free and enjoyable!
Kelly knocks it out the park for my clients so it was only fitting that Kelly helped me to purchase my family's primary residence. Her communication, professionalism and knowledge level is outstanding. Her team's is always available to answer questions. I appreciate the work Kelly did to make our dreams come true! Top notch!
Kelly was very understanding, informative, easy to contact. She was also very accommodating to my needs.
I have always trusted Kelly’s good experience and advice. She definitely has the right team together to help with a seamless transaction!
Kelly was very professional, courteous and resoundingly efficient. It made it even easier that she communicated directly with my wife!
Kelly doesn't stop working to bring you the best. She puts you at ease with a very emotional, challenging and stressful time. Her knowledge inside and out is best in class!
Quick and courteous service. Thank you.
Kelly was hands on and very personable. She made a daunting task enjoyable. I had worked with the competition and had a bad experience, she turned it around in no time and my experience was pain free.
Kelly. SHE made it great! Kind, understanding, communicative. She is a gem!
Kelly certainly separated herself from others by her expert knowledge and excellent communication, but she most impressed us by how we were treated like family. She was personally invested in our process, and never gave us the feeling that we were just another faceless customer.
Kelly has been amazing to work with. She has been responsive and no question has been silly or unimportant.
Kelly was beyond awesome during the whole lending process. She had excellent communication with us and was personally invested in all aspects of . She made sure we understood all the details of our loan and made herself readily available to answer all our questions. It was as if someone from our family was taking care of us! Can't recommend her highly enough to prospective home buyers!
Kelly and Amy
Kelly and her team are amazing!
All my questions where answers and you took alot of stress off me and got everything taken care of and in a very short time window !! Thanks
Kelly was the most organized and responsive mortgage professional I have ever worked with. She and her team are "thinking ahead" and providing solutions for a successful closing. She is responsive and communicates clearly. Kelly is a pleasure to work with in a process that can often be frustrating. I would highly recommend Kelly and her team.
Kelly and team were very responsive and organized. They made a complex process simple for us.
Kelly was awesome throughout the entire loan process. Her responses were always prompt and professional. I would recommend her enthusiastically to anyone applying for a home mortgage.
Kelly was great to work with. She made the home buying loan experience simple. Would definitely recommend her to anyone!
We appreciated the uplifting and energetic attitude every time we spoke to you, the frequency of the updates to our mortgage and the.... I can keep going so simply put your awesome. Thanks so much!!
Always available to answer my gazillion questions quickly & efficiently.
Kelly made our home buying experience extremely easy by offering immediate communication and experienced guidance throughout the entire process. She went above and beyond finding the best rates and was always available to answer any questions I had. I will recommend Kelly to anyone I know looking to buy a home
Smooth process from start to finish, lots of communication, clear step by step direction — a great experience!
Kelly was very informative and knowledgeable. Kelly helped explain the overall loan process and was available at all times of day to answer my questions or concerns. I would love to work with Kelly again.
Kelly was outstanding with her customer service and her communication with me. She was patient and informative.
It was a pleasure working with Kelly. Highly professional, knowledgeable and responsive. She was very patient and thorough answering all of our questions.There were absolutely no surprises. We will recommend her to every person we know who is in need of a home loan. She did an excellent job!
We can NOT thank Kelly and her team for all they did to help our dreams come true. You are a blessing and we thank you for all your help!
Kelly and her team did a great job in securing a favorable loan. The communication was on point throughout the process.
It was a pleasure to work with Kelly.
For my circumstance, o needed a turnaround time is less than a month and Kelly and staff fully delivered to make this happen. Kelly was very involved and stayed in direct contact with me to ensure the process was transitioning smoothly. I truly appreciate everyone's help that was involved.
Kelly had our backs through the entire process. We heard horror stories from friends who had to keep resubmitting the same forms and documents and had issues up until the day of closing. Not with Kelly!! The entire process was so easy! Kelly checked in on us and always made time to answer our questions. Highly recommend!
Fast was fast easy and painless . Overall a wonderful experience!!
Obviously very Knowledgable and efficient operation with no delays, very pleasant to work with, accessible team members that get things done. would use again if I needed mortgage services. If this was my business I would hire the entire team.
Kelly and her team are very pleasant to work with. Any questions or concerns I had they addressed quickly and eased my worries. I would recommend their service for sure! They have help myself and my family members secure our mortgages!!
Very diligent and responsive. Aside from a few minor personal issues we had, overall experience was good. Definitely made the process easy and smooth for a busy professional with very limited time. Would recommend Kelly to friends and colleagues.
Kelly was outstanding to work with. She is very knowledgable and friendly and she went above and beyond to make sure I had a positive experience. I highly recommend her.
Kelly listened to my situation to understand what I was comfortable with and what I needed. She also connected with me on a personal level which made me feel heard and valued. The refinance situation was not an easy one for me as it was associated with a major life change. But Kelly and Team Phillips made sure I felt their extended “helping hands” (and virtual hugs) every step of the process. And they were genuinely happy for me - it was truly a great experience!
Kelly and Amy were absolutely amazing! I could never imagine working with anyone else. They both worked so hard and answered the million questions I had throughout this process. This was my first time buying a home and Kelly explained everything to me in such detail!! I am very thankful to have had the pleasure to work with this team!
Kelly and her team are amazing! Constant communication and lots of help working out issues that came up are what made the experience great!! Kelly is who we continue to use again and again, because she works hard to make the closing happen!! 😀
Thanks for helping during the process and hlupdwrimg numbers throughout the several months
Words can't describe the OUTSTANDING job Kelly and her team did for my loan. While the consummate professional, it is obvious she has care, concern, and compassion for the clients she represents. Her commitment to quality customer service is reflected through constant communication with her clients to help make the loan application process seamless and stress free. She has the unique gift of enabling her clients to feel like part of the family. A wonderful experience in every way!
Kelly is the BEST!! She bent over backwards for me and even did several things for me on her vacation and weekends. I can’t thank her enough for everything she did to make it painless for me during this whole process. She will definitely get my business again. THANK YOU KELLY Steve Runyan
We had a great experience. Kelly is the best!
1. Kelly is very service oriented 2. Kelly knows the business 3. Kelly is tremendous with communication 4. Kelly gets it done Kelly is forever my one stop for all my mortgage needs.
Kelly was very great on helping us get everything together that we needed to purchase our new home. Thanks for everything.
Speedy and efficient. Very communicative and always easy to reach
Thank you Kelly and team for helping us during the purchase of our first home !
Kelly was tireless in helping us find the right mortgage to fit our needs. We had been living out of the country for 5 years and moving back to the Lowcountry, we needed professional help to navigate our options as first-time homebuyers. We highly recommend Kelly!!!
Kelly and her team were very professional and helpful every step of the way!
Kelly made it easy for us. Cannot thank you enough.
Kelly was always there and answered any questions we had . She kept us updated every few days. She did an awesome job for us and would highly recommend her to others.
Kelly went above and beyond to help us with our first home. There were a lot of hoops she had to jump through but she rolled with the punches and was awesome the entire time.
So knowledgeable and helpful! She made it very clear what I needed and how to get it. It is always a great experience dealing with Kelly and her team!
She was always available and answered my questions in a way I could understand. I would recommend her especially for veterans and or military members.
Quick responses, easy to understand, excellent teacher for first home buyers
Kelly was absolutely wonderful from the start! She was so very helpful and maintained excellent communication throughout the entire process!
Kelly was very informative and responive to any questions I had during the loan process which was very importatnt being it is our 1st home. I was very impressed with how quick and painless the whole process was. I would definitely recommend her to freinds and family and plan on working with Kelly in the future as well.
Kelly and Amy rock, 10 out of 10 for service, honesty, integrity and dong exactly what they say they are going to do.
Very helpful and informative. I never felt out of the loop
Kelly was extremely knowledgeable, helpful and quick to respond!
We LOVE Kelly!! As first time home buyers, we appreciated that she took the time to discuss each step of the home buying process with us. She was readily available to answer any questions and provided us with frequent updates regarding any progress that occurred! Highly recommended 🙂
Kelly was on the ball during the whole process and made the experience extremely pleasant, seamless and easy!
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